Using Data and Apps
A BetterRoaming Apple Watch plan can only be used in the country or region chosen when you buy the plan. Mobile data will not work outside of the designated country or region.
Having issues using mobile data on your Apple Watch?
Toggle “Airplane Mode” on and off on your watch
If you are connected to a Wi-Fi network, turn off Wi-Fi on your watch
Turn your mobile data off and then on again on your watch, following these steps from the Apple Support Centre
Restart your watch and ensure you have signal before attempting to use data
We highly recommend you avoid unpairing, resetting, or removing cellular service from your watch if you are experiencing service issues. This may lead to the accidental deletion of your eSIM. For further questions, please contact us directly through the button below, providing the following information:
Your BetterRoaming phone number, or the email address you used when booking your plan
The approximate date and time your issue occurred at
Your approximate location (e.g. street name, area code)
Error message (if you received any)
Watch model & OS (find out your Apple Watch model here)
Unable to use apps on your Apple Watch?
BetterRoaming Apple Watch plans include unlimited calls, messages and data usage. If you are having any issues connecting to mobile data or using any of the apps on your watch, please try one of the following:
Turn your mobile data off and then on again on your watch, following these steps from the Apple Support Centre
Restart your watch and ensure you have signal before using mobile data
Check that you are running the latest watchOS. If not, update your watchOS on your iPhone by going to General > Software Update
For further instructions on using your Apple Watch, please refer to the Apple Support site https://support.apple.com/watch
